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IVR and Virtual Phone Services in Philippines

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IVR and Virtual Phone Services in Philippines

Ease interaction with customers with Virtual Phone service in Philippines. Whether you are a startup or an MNC, Virtual Phone Service with IVR is an innovative technology solution to streamline and track calls during outbound and inbound customer and sales agent interactions.

Virtual Phones and IVR enable users to make and receive calls through internet, instead of traditional phone lines. It operates through VoIP technology to place and receive calls. Our IVR service with virtual phones enhances the customer experience by providing self-service options and automated responses. With virtual phone numbers, you can track, record, and reroute phone calls with ease to ensure flawless communication.

Overall, you don't need any physical business address to set up a virtual phone. Executives can make or receive a call through mobile, landline, or computer systems from anywhere, anytime. You can get toll-free numbers or local numbers of more than 200 locations in the world with Lgoconncts Virtual Phone Service.

What are the features of Lgoconnect Virtual Phone And IVR services?

Our Virtual phones are equipped with the latest technology features for an outstanding calling experience and ensure flawless customer communication for effective service. Some of our top features include:

  • Local or toll-free numbers from various geographic locations, including different countries or area codes, without a physical office.
  • Interactive voice response (IVR) to reduce caller wait time by auto-attending calls and collecting responses for better service.
  • Call Routing to direct incoming calls to mobile phones, landlines, or VoIP devices for seamless communication regardless of location.
  • Voicemail, call recording, call forwarding, and call management functions for effective communication. All Voicemail messages can be accessed and managed online.
  • Real-time monitoring to monitor agent's performance or to snoop in during high intent calls.
  • Other advanced features like auto-attendants, conference calling, virtual fax, integration with technology solutions, SMS integration, etc. enhance productivity and professionalism.

How to set up a Virtual Phone service in Philippines?

Getting a Virtual Phone setup in Philippines is very simple. Our services are fast and cost-effective. You can set up your virtual number in a few simple steps.

Step 1: Choose a virtual number for business. You can either opt for a local number, a preferred zip code, or a toll-free number.

Step 2: Define where calls to your virtual number will land. A mobile, landline, or computer for all communications. Route the call to a specific department or location of choice. Integrate with other technology-based solutions, such as CRM, if needed.

Step 3: Start calling and receiving phone calls. You can set up call recording, voice mail, tracking, etc. as per your needs.

Many startups, small businesses, and large MNCs have been able to scale up their customer service through our Virtual phone services. Avail our services to revolutionize customer communications and marketing campaigns today with our innovative Virtual Phone and IVR services.

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