We are committed to protecting the privacy and security of your personal data that we process or control. This Privacy Policy provides notice of our privacy practices regarding our interactions with you online, over the telephone, and when you visit our centers in which we have installed CCTV.
Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made. (We may amend this Privacy Policy anytime by posting the amended terms on this website. All amended terms automatically take effect on the date in the posted Privacy Policy unless otherwise specified.)
This Privacy Policy applies to all our websites and domains, including all regional or country-specific sites (collectively the “Websites”). The Websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Websites. We do not control those sites or their privacy practices, which may differ from our privacy practices. This Privacy Policy does not cover any personal data you give to unrelated third parties. We do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites.
In this policy, “personal information” or “personal data” means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside. In some jurisdictions, “personal information” or “personal data” will not include business contact information.
The Websites collect information in various ways and for different purposes as follows. Suppose you register with any of the Websites to receive updates from us, manage your account, and/or use our self-service portal. In that case, you will be requested to provide contact information (name, address, telephone number, email address, a unique login name, and password). We use this information pursuant to our legitimate business interests to provide our services and/or to contact you about the services on our site where you have expressed interest.
The Websites automatically collect technical information about your visit (such as the browser type, internet service provider, platform type, Internet Protocol (IP) addresses, referring/exit pages, operating system, and date/time stamp). We aggregate this information to report about the websites, analyze trends, diagnose problems with our server, administer the websites, track user movement and use, and gather broad demographic information. See "Cookies and other digital markers" below for more details.
You also have the option to provide demographic information (such as type of business, size of business, locations, etc.). We use this demographic information to understand your needs and interests and to provide you with a more personalized experience on our site. The information is used by the group to process your orders, enable participation in promotions (subject to your marketing preferences), and provide our services to you.
If we speak to you over the phone, you may provide us with personal data during the call. Such calls may be recorded for training and quality purposes. You will be informed at the outset of a call if it is to be recorded, allowing you to end the call if you are uncomfortable with recording.
If you visit our centers, where we have installed CCTV, we may record footage of you on our CCTV system.
You can order products or services through the websites, request information, or subscribe to marketing or support materials. To purchase a product or service from us, we will request specific information from you which will be used for contract performance purposes. You must provide contact information (such as your name, email, and shipping address) and financial information (such as a credit card number, billing address, and expiration date). Financial information collected from you is used only to bill you for the products and services you purchased.
If we collect your credit card information, we only use it for payment processing and fraud prevention. Credit card information and similar sensitive personal data are not used for any other purpose by the group without your express consent. We do not retain your credit card information after processing a payment unless you grant us permission to do so for future purchases.
We may be required to share information with third parties under the applicable laws. For example, we may be required to disclose information pursuant to a court order, subpoena, or warrant. In addition, we may, subject to the applicable laws, voluntarily provide information to assist in a law enforcement investigation or where the disclosure is necessary to protect our systems, our business, or the rights of others.
We may also use your contact information to send you information about other group products and services, such as meeting rooms, virtual offices, workplace recovery, offices, coworking, and memberships, subject to our having obtained your consent in accordance with the applicable laws. If you do not want to receive these promotional announcements on an ongoing basis, you can notify us to update your preferences (see "Your Preferences and Opting Out" below).
Once you register, we will send you a welcome email to verify your username and password. We will also respond to your inquiries, provide your requested services, and manage your account. We may communicate with you by email, telephone, SMS, and other instant messaging software, as well as social media (for example, Facebook Messenger). We will make every effort to honor your preference.
Subject to the marketing preferences that you give us, we will also send you information on new products, services, special savings, promotions, and general information. If you do not want to receive this information, you can opt out of future mailings (see ‘Your Preferences and Opting-Out’ below).
If you ask to subscribe to our newsletters, we will use your name and email address to send the newsletter. You can sign up for these newsletters from us on our registration page. You may unsubscribe anytime (see "Your Preferences and Opting Out" below). When necessary, we will send you service-related announcements that are not promotional. You may deactivate your account with the Website to avoid receiving them.
Please note that we do not provide your email address to our business partners. However, we may send you offers on behalf of our business partners—see "Types of information we collect and use" above for more details. You can opt out of receiving email offers from us as described below.
We contract with third-party service providers and suppliers to deliver the complete products, services, and customer solutions described above. We may have to share your personal data with third parties to allow you to receive the requested products, services, and customer solutions. In addition, we may have to share your personal data with other members of our Group for data consolidation, storage, simplified customer information management, reporting, delivering complete products, services, and customer solutions, and other internal uses (which may include a transfer outside of the EEA and Canada to the United States and other countries).
We will only share your personal data in these ways in accordance with data protection legislation.
We automatically gather information through the use of cookies and other digital markers. Cookies and digital markers are small computer files that may be stored on your computer’s hard drive or embedded in our website pages, enabling us to identify you and track your visit to the Website. For example, when you book office space, we use cookies in the checkout process to keep track of your order as you move through each step of the booking process. We may use third-party services to collect and process personal information through cookies and other digital markers on our behalf. You may disable cookies on your computer by changing the settings in your browser's preferences or options menu. If you choose to disable cookies, you may not be able to access certain areas of the Website.
We offer you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and group-wide marketing communications. Such communications may include new product information, special offers, or an invitation to participate in market research. Suppose you no longer wish to receive our newsletters and/or promotional communications. In that case, you may opt out of receiving them by following the instructions in each newsletter or communication, including by contacting us at info@lgorithmsolutions.com.
We do not guarantee or warrant the security of our servers, nor can we guarantee that the information you supply through the Website will not be intercepted while transmitted over the internet. We follow generally accepted industry technical standards to protect the personal data submitted to us during transmission and after receiving it. When you enter sensitive information (such as credit card information) on our registration or order forms, we encrypt that information using secured socket layer technology. We process personal information for marketing purposes or with your consent, and we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of you asking us to refrain from sending you direct marketing or to process your data indefinitely so that we can respect your request in the future. Where we process personal information concerning performing a contract providing a service or for a competition, we keep the information for six years (except for financial information, which we keep for 10 years) from your last interaction with us. We keep recordings of telephone calls and CCTV recordings for relatively short periods, as determined in accordance with our internal compliance procedures implemented from time to time.
If we undergo a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your personal information will likely be among the assets transferred.
If you choose to visit our Websites, your visit and any dispute over privacy are subject to this Privacy Policy and our Terms and Conditions, including, but not limited to, disclaimers of warranty, limitations of liability, and arbitration of disputes. If you have any questions regarding our use of your personal data, please email us at info@lgorithmsolutions.com.
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